Contactless Delivery is an easy way to get food delivered that limits unnecessary contact between customers and couriers. As part of our commitment to the health and safety of our network, all food delivery orders* are now Contactless to provide our users with a delivery experience they can feel confident in.
With Contactless Delivery, the courier will leave your order at your doorstep to limit unnecessary contact. Make sure you check that the phone number on your Royxo profile is up-to-date - your courier may call you when the food is delivered. Don’t forget to keep your eye on the order tracker for real-time updates!
Step 1: Choose a restaurant
Begin by entering your address on the homepage and press "Find Restaurants/Store In Your Area". Royxo will display the restaurants/Store that deliver to your location or are available nearby for pickup. You can indicate what time you would like the food and whether it is for pickup or delivery. You’re ready to pick the restaurant you want to order from.
Step 2: Place order
Once you’ve selected your restaurant/store, it’s time to choose your product item. select your choices. Once you’ve finished adding your favourite items, press the “Checkout” button. Don’t forget to add cutlery to your order!
Step 3: Checkout
Confirm your order and choose to either pay online or with cash upon pickup or delivery. Your order is immediately sent to the restaurant/Store . Once your order is placed, Just click on the "Track Your Order" link provided in your confirmation email or click on "Order History" section of your Royxo Account and click on "Track Order".
After submitting your order, you will see your confirmation on the Order Tracking page. This means that your order has been sent to the restaurant. You’ll be able to see when the restaurant/store has confirmed your order in the Order Tracker. After Your Order is Confirmed
If the restaurant hasn’t accepted your order yet, you still have the option to cancel.
Here's how:
-Go to Order Tracker on the Royxo website.
-Tap the "Cancel Order" button at the top of your screen.
If the restaurant has accepted your order and you’d still like to cancel, chat with us online and we can help! Please note that if the restaurant/store has already started preparing your order or onway delivery, we will not be able to issue a refund.
There’s no minimum order size on Royxo! Delivery fees are determined by your distance from the restaurant/store. This can be viewed for each restaurant once you’ve entered your address and in the order summary box on the right-hand side of your screen when placing your order. Alternatively, you can enter your address on the homepage and a list of available restaurants and their associated delivery fees will appear.
Yes, Royxo employs all security standards and uses leading North American payment providers to deliver secure and reliable payment solutions that make the customer experience convenient and dependable. Royxo does not share your credit card information with anyone. You can view our privacy policy..